Note: Website is upgrading to serve you better

Terms & Conditions


Delivery Policy

Method used for delivery
We use third party services for delivery of orders. To keep the cupcakes in best condition, temperature-controlled delivery vehicles are used.

Delivery Locations
We delivery in all Emirates of UAE. Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah, Umm al Quwain.

Delivery Fees
Delivery fees are stated on the landing page of website and are selected at the time of order booking

Delivery Time

For Dubai
Delivery are made on following time slots:

10:30AM-1:00pm
1:00pm-4:30pm
4:30pm-7:00pm

For Ajman and Sharjah
Deliveries are made on following time slots:
10:30AM-1:00pm
1:00pm-5:30pm

Delivery to Abu Dhabi, Al Ain, Ras Al Khaimah, Fujairah, Umm al Quwain
Delivery time: 5:00 pm – 10:00pm

Refund Policy

The refund policies are applied to only those orders for which a payment has been made to the Sweet Celebrationz. In order to ensure provision of in-time delivery and quality of Cupcakes and other items, we accept only those orders that are possible to process according to the requirements of the customers and in the time allowed keeping our production capacity, as each order is hand crafted.
If a customer cancels an order, at least 2 days before the actual delivery of the order, 90% of the payment money is returned to the customer; refunds will be made back to the Credit / Debit Card used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

If a customer cancels an order, within 24 hours of the actual delivery of the order, no part of the payment money is refunded. This is due the fact, we initiate pre-preparations 24 hours in advance.

Once the product is delivered to the customer and accepted, we don’t accept returns, however, if there is any baking or manufacturing issues, we can refund either full or in part, depending on the matter brought to the notice of the business within 6 hours of delivery of the product to the recipient. Our return policy is very strict, as we prepare Cupcakes on special orders and once those are delivered, we are not sure about the condition the items are kept, which can impact taste and freshness of the product.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

Privacy Policy

Information Gathered by https://sweetcelebrationz.com/
This is online privacy policy (“Policy”) for https://sweetcelebrationz.com/. This policy applies only to activities sweetcelebrationz.com engages in on its website and does not apply to activities that are “offline” or unrelated to the website.

https://sweetcelebrationz.com/ collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the https://sweetcelebrationz.com/ website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the https://sweetcelebrationz.com/ website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to https://sweetcelebrationz.com/, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.

Use and Disclosure of Information
Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our website. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

Credit / Debit Card Information
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

Cookies
Cookies are small bits of data cached in a user’s browser. https://sweetcelebrationz.com/ utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.

https://sweetcelebrationz.com/ may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide https://sweetcelebrationz.com/ with content for publishing or feedback, we may publish your user name or other identifying data with your permission.

https://sweetcelebrationz.com/ may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. https://sweetcelebrationz.com/ may also provide such personally identifiable information in response to a law enforcement agency request or as otherwise required by law. Your personally identifiable information may be provided to a party if https://sweetcelebrationz.com/ files for bankruptcy, or there is a transfer of the assets or ownership of https://sweetcelebrationz.com/ in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

Security
https://sweetcelebrationz.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://sweetcelebrationz.com/ cannot guarantee the security of any information that is disclosed online.

Other Websites
https://sweetcelebrationz.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

Minors
https://sweetcelebrationz.com/ does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the https://sweetcelebrationz.com/ website or services, and https://sweetcelebrationz.com/ requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, https://sweetcelebrationz.com/ does not knowingly distribute personal information regarding minors under the age of 18.

Corrections an Updates
If you wish to modify or update any information https://sweetcelebrationz.com/ has received, please contact info@sweetCelebrationz.com

Modification of The Privacy Policy
https://sweetcelebrationz.com/ The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Terms and Conditions
SWEET CELEBRATIONZ L.L.C maintains the https://sweetcelebrationz.com/ Website (Site). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site, you expressly agree to be bound by these Terms of Use and the sweetcelebrations.com privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. Https://sweetcelebrationz.com/ reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, Https://sweetcelebrationz.com/ may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

Limited license
You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. https://sweetcelebrationz.com/ may change, suspend, or discontinue any aspect of the Site at any time. https://sweetcelebrationz.com/ may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

Site operation
United Arab Emirates is our Country of Domicile. https://sweetcelebrationz.com/ controls this Site from the U.A.E. https://sweetcelebrationz.com/ makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations, you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

APPLICABLE LAW
The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

Multi-currency priced transaction
The displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

Purchases
https://sweetcelebrationz.com/ accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of https://sweetcelebrationz.com/. All refunds will be made onto the original mode of payment.

Office foreign assets control (OFAC) sanctioned countries
https://sweetcelebrationz.com/ will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific

Representations by you
By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to https://sweetcelebrationz.com/ through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Permitted use
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by https://sweetcelebrationz.com/ to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by https://sweetcelebrationz.com/ to do so. The content and software on this Site is the property of https://sweetcelebrationz.com/. The cardholder must retain a copy of transaction records and Merchant policies and rules.

Your account
If you use https://sweetcelebrationz.com/ Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

No commercial use
This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain https://sweetcelebrationz.com/’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. https://sweetcelebrationz.com/ will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

Links and search results
The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. https://sweetcelebrationz.com/ has no control over these sites or the content within them. https://sweetcelebrationz.com/ does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive.

https://sweetcelebrationz.com/ does not endorse the content of any third-party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against https://sweetcelebrationz.com/ for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at Info@sweetcelegrationz.com

Copyright policy
https://sweetcelebrationz.com/ may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

Intellectual property
Although https://sweetcelebrationz.com/ is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through https://sweetcelebrationz.com/’s system. The On-line Materials are https://sweetcelebrationz.com/’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of https://sweetcelebrationz.com/, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of https://sweetcelebrationz.com/. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in https://sweetcelebrationz.com/. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with https://sweetcelebrationz.com/.

You acknowledge and agree that https://sweetcelebrationz.com/ will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At https://sweetcelebrationz.com/’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to https://sweetcelebrationz.com/ or perfect these rights, titles or interests in https://sweetcelebrationz.com/’s name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. https://sweetcelebrationz.com/ MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. HTTPS://SWEETCELEBRATIONZ.COM/ ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. HTTPS://SWEETCELEBRATIONZ.COM/ SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF HTTPS://SWEETCELEBRATIONZ.COM/ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF HTTPS://SWEETCELEBRATIONZ.COM/ WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

Violation of terms of use

You understand and agree that in https://sweetcelebrationz.com/’s sole discretion, and without prior notice, https://sweetcelebrationz.com/ may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if https://sweetcelebrationz.com/ believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of https://sweetcelebrationz.com/, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to https://sweetcelebrationz.com/ for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. https://sweetcelebrationz.com/ may release user information about you if required by law or subpoena.

Indemnity

You agree to indemnify and hold https://sweetcelebrationz.com/, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

License granted to you

By providing materials to https://sweetcelebrationz.com/, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted https://sweetcelebrationz.com/ an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. https://sweetcelebrationz.com/ may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against https://sweetcelebrationz.com/ for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to https://sweetcelebrationz.com/. Any communication or materials you send to https://sweetcelebrationz.com/ will be treated as non- confidential and non-proprietary and may be disseminated or used by https://sweetcelebrationz.com/ for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

Advertising

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. https://sweetcelebrationz.com/ is not responsible for the acts or omissions of any advertiser or sponsor.

Severability

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.